Cancellation & Refund policy.

 

Cancellation & Refund policy.

We would like to inform to our value customers that./

Visaforvietnam.vn reserves the right to decline processing of your visa application for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances. In such cases, a full refund will be given.
If for any reason you wish to cancel your service before you make payment of service fee, you can do so without any charges and penalties even in case you do not inform us.
If for any reason you wish to cancel your service before your visa application was changed to status of “processing”, you can do so without any charges or penalties via email. In such cases, a full refund will be given.
If for any reason you wish to cancel your service after your visa application was changed to status of “processing”, no refund will be given and the service will be completed.
No refund will be given once your visa approval letter was approved by Vietnam Immigration and was delivered to your email based on notification titled “Vietnam visa On Arrival has approved for: ”.
No cancellation and no refund will be made in case you decided to get a visa approval letter containing incorrect details caused by mistakes from your side. We strongly recommend you check your visa confirmation letter once again with your passport and personal information prior to departure.
This kind of visa is applicable to air travel only, so by applying through our website, you agree that you will fly to Vietnam in order to get your visa stamped at the arrival airport. We will not refund in case you DO NOT enter Vietnam by air once your visa approval letter is issued.
While you submitted an application to get visa code and getting stamping visa at Vietnam embassy, We will charging fee to arranged visa code (approved visa code) then we will faxing the code to one of the Vietnamese embassy located as your chosen, We are not guarantee and not control for the stamping visa will issued by the embassy or not. Non refundable available, almost is not able as Immigration department have already approved.
All the fees will be refunded in case your application is declined and depending on card issuers, the refund process may take 10-15 working days (pending on your local bank)
Visaforvietnam.vn cannot process refunds for Credit Card payments over 3-6 months old. Credit cannot be applied to applications submitted through other agencies or applications submitted to Consulates directly.
We reserve the right to modify these refund policy without prior notice.
IMPORTANT NOTICE:  In case of Rush, Urgently, Emergency visa requested, the cancellation to order a Visa approved letter will not permitted after you tick to agree with the Term & Conditions to settle for the payment, and the visa application fee and others additional charges, courier fee incurred will not be refunded.
To inform you that, we only refundable for full amount in case of REJECT OR DENIED by Immigration Department of Vietnam in ordered for Normally, Express visa service and Rush, Urgently, Emergency. Do not cancellation and requested for refund in case of Fast Track (Pick up point at airport) service.
Contacting owner.
If you have any questions about the Terms, please contact us at info@visaforvietnam.vn . You may also reach us by post or in person at: Travel Expert Co.,TLD, 1th Floor, Vietphone Building, 64 Nguyen Dinh Chieu, Dakao, District 1, Ho Chi Minh City, Vietnam.

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